Habitaap

Support

We usually reply within 2 business days.

Contact us

Email contact@habitaap.com with a short description of the problem, your phone model and the app version (Profile, at the bottom). Please don't send your password.

Email support

Common questions

I didn't get the confirmation or password reset code.

Check your spam or promotions folder for an email from contact@habitaap.com. Codes expire after 15 minutes. You can ask for a new one from the same screen after 30 seconds.

My reminders don't show up.

Make sure notifications are allowed for Habitaap in your phone's settings. The app shows a "Notifications are off" notice on the habit screen with a shortcut when they're blocked. Reminders skip habits you've already done that day.

I forgot to check off a habit yesterday.

On the Today screen, tap the arrow next to "Today" to step back. You can log a habit up to 7 days back.

How do I take a break without losing my streak?

Open the habit and tap Pause. Paused days don't count against your streak or your stats. Resume any time, or set an end date.

How do I join a friend's challenge?

Ask them to tap Share on their challenge and send you the code. Then go to Challenges, tap Join, and type the code.

Can I have more habits?

When you reach the limit, the app shows a short form to ask for more. Send it and we'll get back to you by email.

How do I delete my account?

Profile → Edit → Delete account. Full steps, and how to ask by email, are on the delete your account page.

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